Frequently asked Questions

Orders

LubriSyn typically costs between $1–$2 per day, depending on the size of your animal. This is often less than the expense of routine veterinary visits or other joint-related procedures.

Once an order has shipped, a shipping notification and tracking are automatically sent to the customer via email. You can also login to your account by clicking here and access your tracking information there.

LubriSyn does not accept returns on used product under most circumstances.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at customersupport@lubrisyn.com. If your return is accepted, you’ll be required to pay for return shipping, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at customersupport@lubrisyn.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

LubriSyn products are available direct to end-users in the USA.

We distribute to Canadian customers through Noble Distributors Canada and Greenhawk Equestrian.

We are also available for purchase internationally as well, please contact us at customersupport@lubrisyn.com or 800-901-8498 for more information on specific countries.

Man and dog with ATV

products

LubriSyn is made using a high-purity, bioidentical form of hyaluronic acid (HA). It is produced through a fermentation process involving bacteria rather than extraction from animal sources. This process helps create a consistent, stable HA that can be used in liquid form and focuses on maintaining molecular integrity to support its intended use in joint supplements.
Hyaluronic acid (HA), also known as hyaluronan, is a clear, viscous substance that is naturally produced by the body of all mammals. The largest amounts of it are found in skin, eyes, and joints. Its main function is to retain moisture to keep tissues well lubricated. It is the main component of synovial fluid, which works to cushion healthy joints. With age and injury, this fluid starts to break down causing discomfort and inflammation. Consuming a high-molecular weight, liquid hyaluronic acid daily can work to replenish this fluid and greatly reduce discomfort.
Yes, it absolutely does. High-molecular weight hyaluronic acid is bio-identical to what is found naturally in the body and this ensures that it is effective. Low-molecular weight HA is often not as effective in supporting healthy joint function as high-molecular weight.
LubriSyn contains our trusted hyaluronic acid formula. The LubriSyn Plus MSM contains the extra support of MSM which aids in the support of connective tissues and added anti-inflammatory.

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Everyday use

LubriSyn can be easily added to your animal’s food. From small pets to large animals, simply top-dress their meals according to the dosing instructions on the bottle.

Ask your doctor if you have any questions regarding the use of this product based on your specific medical conditions or drugs or other supplements you may take.

Yes, since it is all-natural, LubriSyn is safe for pregnant mares to consume.

No. LubriSyn will not cause a positive test because it is all natural.

Other ways to contact

If you are interested in our sponsorship program, please contact
sponsors@lubrisyn.com
If you are interested in reaching us regarding retail or distribution topics, please contact
orders@lubrisyn.com
Our offices hours are Monday through Friday, 9:00am-5:00pm EST.
800-901-8498